Hotel · Hanoi · Ha Noi Municipality
Hanoi Ritz Boutique Hotel
In the heart of Hoan Kiem, a small family-run hotel with spacious rooms and a genuinely helpful team.
- Steps from St. Joseph's Cathedral and the Old Quarter
- Large, clean rooms with hydro-massage baths and jacuzzi
- Friendly staff who arrange tours and airport transfers
8.4
Great
401 reviews
Booking.com 8.4 · 401 reviews
About
Hanoi Ritz Boutique Hotel
Hanoi Ritz Boutique Hotel is a 3-star property on a quiet street in Hoan Kiem, Hanoi's historic heart. The hotel sits among Vietnamese craft shops and casual bars, with St. Joseph's Cathedral a short walk away and the lake nearby. The guest rooms are notably large for the area, with parquet floors, sitting areas, and modern touches like flat-screen TVs, in-room safes, and tea and coffee facilities.
The hotel's small, family-run feel is a consistent theme in guest feedback. The 24-hour reception and room service, plus a restaurant and bar, mean you're looked after at any hour. The staff are frequently praised for going out of their way to help with tour bookings and onward travel. It's a straightforward, comfortable choice for travellers who want to be at the centre of Hanoi's sights without the fuss of a bigger property.
- Non-smoking rooms
- Free internet access
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff service — Guests consistently describe the team as friendly, attentive, and proactive – from booking Halong Bay cruises before arrival to helping arrange airport taxis on departure.
- Spacious, comfortable rooms — Rooms are repeatedly described as huge, clean, and comfortable, with features like hydro-massage baths, jacuzzis, and even in-room computers.
- Prime location on a quiet street — A short walk to St. Joseph's Cathedral, the lake, and the Old Quarter's cafes and shops, yet situated on a street guests found quiet for the city.
- Good breakfast with variety — Breakfast is highlighted as satisfying with fresh fruit and daily variety, a plus for starting a day of sightseeing.
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Worth weighing
4 to weigh- Check-in window is limited — Check-in is only between 14:00 and 23:30. If you arrive later than that, you'll need to arrange it in advance – the hotel does have 24-hour reception, but the stated policy is strict.
- No on-site parking — There's no parking listed, which could be a challenge if you plan to rent a car. The hotel does offer car hire and shuttle services, but you'll likely need to rely on those or taxis.
- No pets allowed — If you're travelling with a furry companion, this isn't the place – the policy clearly states pets are not allowed.
- Mixed ratings on some reviews — While most feedback is positive, a few guests rated the experience lower (6.2, 7.0), touching on minor aspects like decor or expectations – the overall rating of 8.4 is solid but not flawless.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Comfort Room
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Room comforts
- Air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
- Hi-Fi
- In-room computer
- HBO available
- Direct dial telephone
- Ironing facilities
- Free toiletries
- Parquet floor
- Dressing area
- Mirror
Food & drink
- Restaurant
- Bar/ Lounge area
- 24-hour room service
- Gift/Newsstand
Wellness
- Spa & wellness centre
- Jacuzzi
Services
- 24-hour reception
- 24-hour security
- Currency exchange
- ATM/Cash machine
- Shuttle service
- Car hire
- Bicycle hire
- Shops/Commercial services
- Safe deposit box
- Laundry (ironing facilities)
Family
- Cots
- Babysitting/Child services
Accessibility
- Rooms/ Facilities for disabled
- Lift
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 401 reviews
Booking.com · 8.4 · 401 reviews
8.4Verified guest“A charming budget option with a great location near the Old Quarter's top sights, a lovely nearby church, and a recommended coffee spot at Solasta Restaurant.”
8.4Verified guest“Our room was huge, clean, and comfortable. The bathroom was excellent, with a massage function. Breakfast was good too.”
8.4Verified guest“Rooms were enormous with two king-sized beds, and the staff were attentive. Breakfast had plenty of choice. The setting was wonderful, on a quiet street, and very close to the centre.”
8.4Verified guest“Clean, luxurious room with a very comfy bed. The food was fantastic and always fresh. There are plenty of restaurants and bars nearby, and the old town is just a short walk away.”
8.4Verified guest“The staff were amazing, the room was spacious and spotless, and the bathroom was lovely.”
8.4Verified guest“Superb location. Lovely, knowledgeable staff who helped with our travel plans. Great amenities and a very large, well-equipped room that offered excellent value.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits right in the heart of Hanoi's Old Quarter, with its maze of streets, craft shops, and casual bars. Guests appreciated being able to walk to the lake and the cathedral.
St. Joseph's Cathedral: Mentioned in multiple reviews as a highlight, this neo-Gothic cathedral is just a short stroll away and a striking landmark to visit, especially in the evening.
Cafes and Dining: The surrounding streets are packed with cafes and restaurants, including a recommended stop at Solasta Restaurant for tea and coffee. Guests loved the variety within easy walking distance.
23 Au Trieu Street, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 15 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 23:30, and check-out is by 12:00.
Are pets allowed at the hotel?
No, pets are not allowed at Hanoi Ritz Boutique Hotel.
Does the hotel have parking?
The hotel does not list dedicated parking. However, it offers car hire and shuttle services if you need transport.
Is breakfast included in the stay?
Breakfast is available and was praised by guests for its variety and fresh fruit. It's a good way to start your day exploring the Old Quarter.
The bottom line
A reliable, well-located choice for exploring Hanoi's Old Quarter on a budget. The staff and spacious rooms make it a cut above typical 3-star offerings.
8.4Best for travellers who value location, space, and a personal touch.
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